Shipping policy

Last updated: July 10, 2026

Processing Time

Orders are typically processed within 1-3 business days before shipping. During high-volume periods (holidays, promotions), processing may take slightly longer.

Delivery Time

  • Digital Downloads: Delivered instantly via email upon successful payment — no shipping wait required.
  • Physical Products: Estimated delivery is 7-20 business days depending on your location and the specific product, as items ship from a mix of warehouse locations. Exact estimated delivery windows are shown at checkout and on individual product pages where available.

Please note that delivery estimates are not guaranteed and may be affected by customs processing, carrier delays, weather, or other events outside our control.

Shipping Costs

We're currently offering free shipping on all physical orders. This may be updated in the future as we expand our product range — any changes will be reflected on this page and at checkout.

International Orders & Customs

For orders shipped outside Canada, you are responsible for any customs duties, taxes, or import fees charged by your country upon delivery. These charges are not included in your order total and are outside our control.

Order Tracking

Once your physical order ships, you'll receive a confirmation email with tracking information so you can follow its journey.